A 99.9% Server Uptime
We have built our cloud website hosting system using reliable hardware and significantly tweaked software. Our sysadmins have installed a modified version of Security–Enhanced Linux on all our machines in order to ensure the highest level of protection and dependability. We’ve set up a number of DoS protection units coupled with highly effective firewalls to make sure our network is impregnable and safe.
All Linux cloud website hosting plans feature a 99.9% server uptime guarantee. And irrespective of which datacenter you select, our guarantee remains the same.
A 99.9% Network Uptime
When you develop your very own cloud hosting system, it’s very important that you also set up your own network infrastructure. That’s the reason why we set up a custom–configured internal network in each one of our data center facilities. Based on top–drawer Juniper switches and routers, our internal network allows for blazing–fast data transfer speeds and is fully redundant.
As a result, you will take advantage of a 99.9% network uptime in our US located data center, in our UK located data center, in our FI located data center, in our Eastern Europe located data center and in our AU located data center, irrespective of which hosting solution you have chosen.
A 30–Day Money–Back Guarantee
Like with any other service, when it is your cash at stake, you cannot feel truly safe. That’s the reason why, with each of our cloud hosting packages our company offers a 30–day money–back guarantee. In the event that you do not feel happy with our service or if you need to get a bit more powerful hosting solution, such as a Linux VPS servers or even a Linux dedicated servers – we will give you a full refund, without any secret costs or reimbursement charges.
24/7 Technical Support
If you have ever had to wait for hours to receive an answer, you’re aware of how annoying this can be, especially if your site is at stake. Because of this, our company offers you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our technical support engineers will be here and they’ll answer you in less than an hour. And the best thing is that their average ticket response time is just 20 minutes!