Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Giving good quality support in good time is our high priority, so that we back up each Linux cloud website hosting plan with a 1–hour ticket resolution warranty. At the time you post a ticket or post an e–mail, our user support staff will try their best to give the most satisfactory answer to your issue and to supply you with information quickly.

  • Top quality support service
  • A Top–quality Support Service

  • Our assistance service is offered by a team of knowledgeable consultants who definitely are ready to respond to your questions immediately. You could get in touch with the technical support team by starting a tech support ticket from your Web Control Panel or by posting us an e–mail message. On working days, you can also call us on the phone or take advantage of the online chatting solution.

  • Intuitive help center
  • An Intuitive Help Section

  • If you need guidance while working on your online projects within the Control Panel, it is possible to always just click the Help key and find your issue in the variety of articles that will came up. We have as well turned much of the articles and reviews into movies. The catalogue of video tutorials will load if you pick the Videos option located on the top right.