Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Section

  • The Help Center section incorporated into our Web Control Panel features a collection of help articles and frequently asked questions. Aimed toward solving any common problem that you may possibly face, they are written by our support team of well–trained technicians.

  • Top quality support service
  • Educational Video Clips

  • We have prepared a selection of how–to video tutorials that detailedly demonstrate how you can solve a typical problem connected to your Linux cloud website hosting account. You can find the instructional video clips in the Help Center section.

  • Intuitive help center
  • A Sixty–Minute Ticket Response Guarantee

  • All our semi–dedicated servers are backed up by a 24–7–365 client support service and come with a one–hour response time guarantee. Our practiced techs will be online 24–7 and will settle any issue that you might run into within maximum 60 minutes after the support ticket submission. Normally, a response will be given to you within twenty minutes.