• 1 hour ticket response
  • 1 hour ticket response

  • We are committed to delivering a quick and adequate solution to every technical support ticket sent by a client. Our capable customer support staff members will examine your problem and will think of the most efficient option. We offer a 1–hour response time guarantee for all support tickets. In reality, our average client support ticket response time has proved to be twenty minutes.

  • Intuitive help center
  • An Easy–to–Navigate Help Section

  • To help you get a quick suggestion on how to use a specific service, we have integrated a very intuitive Help section in the Web Control Panel. You can browse through a wide collection of web hosting account administration articles and website administration articles, have a gaze at our F.A.Q. database or watch our how–to video tutorials.