1 hour ticket response
We are committed to delivering a quick and adequate solution to every technical support ticket sent by a client. Our capable customer support staff members will examine your problem and will think of the most efficient option. We offer a 1–hour response time guarantee for all support tickets. In reality, our average client support ticket response time has proved to be twenty minutes.
An Easy–to–Navigate Help Section
To help you get a quick suggestion on how to use a specific service, we have integrated a very intuitive Help section in the Web Control Panel. You can browse through a wide collection of web hosting account administration articles and website administration articles, have a gaze at our F.A.Q. database or watch our how–to video tutorials.